Return Policy

Please note the following exceptions to our return and refund policy:

Below are some examples of common exceptions: 

  • Discounted items are final and cannot be returned or exchanged.
  • Returned items must have tags still on and be returned in original product packaging.
  • Returned items must have no visible signs of wear or use.

To initiate a return or exchange, please complete the following steps:

Your steps should be laid out clearly, linking to relevant pages, such as your online portal.

  1. Send us an email with your order number @ nuwave.barbados@gmail.com.
  2. Include the products you wish to return or exchange from your order and the problem.
  3. Send the items back to us using the information in the preceding emails.
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